Media & Resources

 

White papers

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Improving the Guest Experience Through Technology

Hospitality technology has created a revolution within the industry that is leading to dramatic improvements in guest engagement and service.

Please input your contact information below to download our white paper titled Improving the Guest Experience: How to Technology is Changing the Hospitality Industry.

Keyless Room Entry & The Guest Experience

Keyless Room Entry & The Guest Experience

Please input your contact information and download our whitepaper: Keyless Room Entry & The Guest Experience.

The Shrinking Hotel Front Desk

The Shrinking Hotel Front Desk: How Mobile, Millennials and More are Changing the Guest Experience

Please input your contact information and download our whitepaper: The Shrinking Hotel Front Desk.

How the Internet of Things is Impacting Hospitality

How the Internet of Things is Impacting Hospitality

Please input your contact information and download our white paper: How the Internet of Things is Impacting Hospitality.

E-Books

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Incorporating Technology Into Your Hotel’s Revenue Management Strategy

Incorporating Technology Into Your Hotel’s Revenue Management Strategy

Please input your contact information and download our E-book: Incorporating Technology Into Your Hotel’s Revenue Management Strategy.

Introducing Mobile Guestroom Access to Your Hotel

Introducing Mobile Guestroom Access to Your Hotel

Please input your contact information and download our E-book: Introducing Mobile Guestroom Access to Your Hotel.

Introducing Tablets to Hotel Guest Rooms

Introducing Tablets to Hotel Guestrooms

Please input your contact information and download our E-book: Introducing Tablets to Hotel Guest Rooms.

What Do Your Guests Want?

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Intelity has the answer…

In case you haven’t noticed, nearly every guest arriving at your hotel is carrying a mobile device with them, more than one in many cases. They are looking to be able to engage with you using these devices that have come to be so much a part of their daily lives.

They want to be able to use them as tools to make their stay more efficient and to personalize their experience. Waiting in line at a front desk will soon be a thing of the past.

Hear firsthand what your guests are saying. Watch the first video in this series to see more of what we uncovered.

Start Serving Your Guests Before They Arrive

With Intelity’s ICE, the entire guest experience is marked by convenience and personalized service from start to finish. Our newest features focus on making the check-in procedure smoother than ever for both hotel guests and staff by expanding our mobile app capabilities with pre-check-in and pre-arrival service request capabilities.

This video highlights the magnitude of this offering, which is already in use at by the Conrad Hotels & Resorts brand at properties around the world. Conrad Concierge, developed by Intelity, allows guests to place a check-in request and specify their room preferences before they even arrive at a hotel.

Other Videos Featuring Intelity’s ICE