Creator of the Leading Guest Service Platform on the Planet
Who We Are
With offices in several major international cities, Intelity is a software solution company focused on the self-service market.
In 2007, our founder left his position as an executive within the hospitality industry because he realized there was an opportunity for hoteliers to use emerging technologies to benefit themselves and guests. Only a few years later, Intelity became the first company to install tablets in guest rooms to connect hoteliers and their guests in ways that had never before been possible.
It was a huge moment in hospitality.
In just a short time, we have established ourselves as a leader in service technology for use on multiple devices, including in-room tablets. Our award-winning self-service solutions are currently in use on six different continents, and our clients include not only almost all of the largest hotel brands but also many significant independent properties as well.
At Intelity, we aim to continually sharpen the cutting edge of guest service technology by always looking for ways to improve our products, from the compelling guest-facing interface to our back-end management tools. Our focus is to help our clients generate higher revenues, reduce operating costs, and increase customer satisfaction and engagement.
Our goal is to help you achieve your goals.
What Our Clients Are Saying
- Hotel Beaux ArtsMiami, Florida
"Our room service revenue is 40% higher per available room than it is in the JW Marriott Marquis (Miami). Spa revenue is 20% higher than the JW."
- Gramercy Park HotelNew York, New York
"Intelity's ICE was chosen due to its reputation in the industry as well as their commitment and dedication of their services."
- Noble House Hotels & Resorts
"ICE has become a significant point of difference and superiority between us and our competitors. And using the ICS management tool has made us significantly more efficient."
- The Plaza HotelNew York, New York
"It improves our service. It improves our efficiency. And it improves our ability to deliver – and track – five-star hotel service in real time."
- Eccleston Square HotelLondon, England
"Eccleston Square Hotel is the first hotel in Europe to feature an iPad2 in every room. Powered by Intelity's ICE software it drives the guest's control of the room and their experience in the hotel and of London."