Latest Intelity Releases

  • Intelity Becomes First to Offer Expanded Hotel Service Features on Apple Watch

    By on April 10, 2015

    Hospitality technology firm Intelity is announcing the availability of new operational features for hotel staff on the Apple Watch. The announcement coincides with the beginning of pre-orders and in-store fitting sessions for the highly lauded smartwatch.

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  • Renaissance Allentown Hotel Provides In‐Room iPads with Intelity

    By on April 1, 2015

    The new Renaissance Allentown Hotel, which opened in January 2015, provides new iPad minis with charging docks in guest rooms, each fully installed with powerful guest services software by Intelity, thus allowing the hotel to replace traditional alarm clocks and printed materials for a truly immersive digital experience.

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  • Intelity and McLaren deliver a Tahitian take on technology at eco-luxe resort, The Brando

    By on December 3, 2014

    “We installed ICE Bedside throughout all 35 villas at the resort because it is regarded as one of the world’s best self-service technologies, operated with the utmost simplicity from the palm of your hand.” Guests can use ICE to make direct requests to the hotel staff for specific services, such as ordering 24-hour in-room dining, housekeeping needs and much…

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  • Delta Hotels and Resorts® and Intelity team up to launch brand­‐wide mobile app

    By on November 19, 2014

    Delta Hotels and Resorts teamed up with Intelity to launch a brand-wide enterprise app with the goal of allowing hotel guests to have a more personalized, elevated and local experience with the Delta brand. Guests who download the app can use it to access a full range of guest services to enhance their stay at
    any of the brand’s 38…

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  • The Beverly Hilton Partners with Intelity on New Mobile Application, In-Room iPads and Lobby Kiosk

    By on October 1, 2014

    Guests staying at this iconic hotel will be pleased to find a new feature in each room: in-room touchscreen tablets installed with a guest service application called ICE (Interactive Customer Experience™), created by Intelity. Guests can use ICE to make direct requests to the hotel staff for specific services, such as ordering 24-hour in-room dining, housekeeping needs and much…

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  • Intelity Seeks to Reinforce Stature in Global Markets With Two New Executive Hires

    By on September 19, 2014

    ORLANDO – September 18, 2014 – Intelity, creator of the most widely used digital guest service platform for the hospitality industry, announced today the addition of two new members to its Executive Committee. Dennis Martin joins the company’s headquarters in Orlando as Senior Vice President of Global Sales, and Kurt Bradshaw steps into the role of Vice President of Strategic Partnerships...

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  • Intelity’s ICE Integrates with KNOW SERVICE by Knowcross Solutions For Improved Guest Service

    By on August 29, 2014

    ORLANDO, Fla. – August 21, 2014 – Hospitality technology leaders Intelity and Knowcross Solutions are announcing integration between their respective systems, the ICE (Interactive Customer Experience™) guest service platform and the KNOW SERVICE guest request management module. Hotels with KNOW SERVICE can enable guests to input requests for any service through the guest-facing application of the ICE platform using mobile and in-room...

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  • Intelity Increases Efficiency of Mobile Check-in and –Out Processes For Hotel Guests

    By on July 31, 2014

    ORLANDO – July 16, 2014 – Intelity, the leading provider of hotel guest services technology, is making the hotel check-in process faster and easier with its ICE (Interactive Customer Experience™) Mobile platform.  Guests can use their mobile devices to download the ICE app for a particular brand or hotel and check-in even before they arrive at the property or...

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  • HITEC 2014: Intelity Integrates with MICROS Technology to Enhance Mobile Guest Services

    By on July 3, 2014

    Intelity is pleased to announce the availability of Intelity’s ICE (Interactive Customer Experience™) guest service platform through the hosted MICROS Commerce Platform™ (MCP). MCP is a cloud-based, next-generation system interface that allows local, content and ecommerce systems to be fully integrated in the hospitality space. With MCP, hotels, restaurants and retail businesses can integrate with a number of select solutions through a single...

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  • Hotel Guests Stream Their Mobile Content to TVs with New Integration from Intelity and Guest-tek™

    By on July 3, 2014

    NEW YORK – June 19, 2014 – Intelity and Guest-tek have announced a new integration that allows hotels to offer guests the ability to stream media content from their mobile devices to guestroom TVs. The integration uses technology from Guest-tek which permits hotel guests to use Intelity’s ICE (Interactive Customer Experience™) platform to pair a smartphone or tablet with any guestroom TV. If...

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