Custom interface to reinforce branding


Location-based technology for more targeted guest interaction


Mobile check-in/-out and integrated keyless room entry


Learn about Intelity’s integration with mobile key technology.



Guests want a more personalized experience, and ICE Mobile provides the digital engagement you need to start listening to their requests before, during, and even after their stay. With this technology, you can build a relationship with your guests that will firmly establish your brand identity and cultivate loyalty. Guests can use the app to place an in-room dining order, schedule service at a hotel spa, check loyalty program account information, or book reservations from any location in the world. Orders streamline directly into the ICE Control System, allowing them to be tracked through to fulfillment.


Key Features


Compatible with iPad and Android

Replace in-room print materials

Easy-to-use guest-facing interface

Multiple languages

Data reset upon guest check-out

Guest authentication required

Room controls

Immediate access to business intelligence

Real-time editing of content and graphics

More integrations than any other company (PMS, POS, etc.)

Download the ICE Mobile Product Sheet

See How It Works

“It’s now normal for travelers to bring multiple mobile devices with them and expect to incorporate them into every aspect of their experience.”


Jumpstart Your Mobile Strategy

It’s the fastest, most affordable way to bring a hotel’s guest service technology up to speed with modern industry standards. Establish or revitalize a mobile presence in as little as 30 days


Innovative New Features

ICE Mobile is the most advanced mobile technology of its kind. New features include push notifications, location-based technology, geo-fencing, pre-arrival requests and targeted guest messaging


Back-End Management Tools

Staff can automatically receive and process all requests through the back-end ICE Control System (ICS), allowing them to track fulfillment and filter requests to the appropriate hotel contacts