Features & Capabilities

Technology has become an expectation of today’s guest. If your hotel is not evolving your core offerings with emerging, innovative technology, then your hotel is not evolving.

Armed with Intelity’s in-room solutions, your hotel can optimize operations, deliver on guest expectations, monetize features and amenities, target marketing efforts, open up new communication channels with guests, and offer genuinely personalized experiences.

Check out the many features and capabilities our technology offers:

  • Brand Customization
  • Curated Content
  • Multilingual
  • Real Time Marketing
  • In-App Chat
  • Dual Alarm Clock
  • Streaming Internet Radio
  • Local Weather Information
  • Mobile Device Management
  • Virtual Narrator
  • Limitless Guest Services Capabilities
  • Housekeeping Requests
  • Spa Reservations
  • Transportation Requests
  • Concierge Requests
  • Valet Requests
  • Flight Checker
  • Comment Card & Guest Reviews
  • In-Room Dining (integrated to Point-of-Sale)
  • Room Controls (integrated to lighting, thermostat, blinds, IPTV, room scenes, do not disturb)
  • Folio Review & Check-Out

“We are proud to have Intelity as the Official Mobile and Technology Provider of Forbes Travel Guide. Intelity’s technology allows hotels to have immediate communication with guests through their mobile phone or an in-room device. Through innovation and listening to guests, the company devised a way to make communication easy and efficient, which results in more effective service. And more effective service enables hotels to create more memorable guest experiences.”

– Gerard J. Inzerillo, CEO of Forbes Travel Guide



Maximize your connection to your guests by adding ICEbedside on in-room tablets to guest rooms at your property. Provide your guests with greater control by giving them direct digital access to your staff, without standing in line or waiting on the phone. Design a unique, interactive menu to give your guests access to all types of different services.

ICEbedside automates a guest’s stay. The dashboard is not only a modern alarm clock, it is also a way for guests to listen to 100+ international radio stations, check the local weather, and use EDISON Room Controls to manipulate elements of the room environment such as lighting and temperature.

Download our ICEbedside demo


Want to view the one sheet? Fill out the form to view and download the PDF.

See ICEbedside in Action

Our in-room tablets serve as digital compendiums offering interactive services to your guests such as in-room dining, housekeeping requests, marketing/advertising features, 2-way messaging, and more. All while integrating to your back-end hotel systems, and supporting the ecosystem by going green. It’s a win-win for your hotel and your guest.



Providing a resource that can help guests find information to frequently asked questions and solve common needs reduces the strain put on the front desk staff and allows them to focus on more detailed guest requests and operating procedures. Customized menus from a wide selection of services, including:

  • General hotel information
  • Information & maps about local attractions
  • Flight information
  • Print boarding passes
  • View transportation schedules

Want to view the one sheet? Fill out the form to view and download the PDF.




Say “Hello” to the new voice of guest service. By utilizing the hands-free device powered by the digital assistant Alexa, hotel guests can now talk to their room with voice-activated commands. ICEvoice can be customized to use any phrase or command that the hotel desires giving the guest your unique take on guest service.

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What Have Other Hoteliers Seen?

Guests appreciate this new and efficient way to interact with the hotel, and will enjoy being able to offer the conveniences of technology without compromising your high standards of service.

Usage of in-room tablets by hotel guests

of guests use their in-room tablet to order room service

Increase in room service average checks from upselling through in-room dining menu

Popular Integrations

Our in-room solutions can integrate with your hotel’s existing workflows & systems. Here is a list of integrations that work seamlessly with our in-room solutions.

View All Integrations

Get Started With Intelity

Millions of guests and hotel employees have chosen Intelity to power their guest service technology — Join the Movement.

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